*Job Summary*: Provide superior customer service.
Process and invoice orders; create and update spreadsheets for reporting purposes.
Provide price analysis and price sheets.
Create export documentation as needed.
*Essential Functions:*
* Order Processing – entries and revisions (domestic, export) – via phone, email, and verbal from Sales Dept.
* Processing of invoices, required documentation, claims and credits - verify pricing, allowances, product, and prepare documents for mailing and distribution.
* Book containers for “Collect” export customers
* Communication with customer, salesperson and department
* Communication with freight forwarders and steamship
* Automated Export System (AES) filing
* Follows and encourages coworkers to understand and adhere to Cal/OSHA regulations and Sun Valley Policies to work safely and efficiently
* Understands and adheres to GFSI standards to include SQF
* Follows Sun Valley’s Good Manufacturing Practices
* All other duties as assigned
* Order Confirmations
* Coordinating Fumigation between Mill, Port, Finished Goods if needed
* Communicating with Clark Pest Control for fumigated containers
* Create, Modify and LP Configuration
* End of the month coordination for Shipping/Invoicing out orders.
* Communicate customer claims with the appropriate Salesman.
* Manage/Update SBA/Taiwan Spreadsheet
*Supervisory Responsibility*
This position has no supervisory responsibilities.
*Competencies*
* Accuracy
* Excellent oral & written communication
* Problem solving
* Ability to work under pressure
* Moderately complex math skills
*Travel:*
No (or minimal) travel outside of the local area expected for this position
*Required Education and Experience:*
Associate degree from two-year college or technical school; six-months to one-year related experience/training; or combination of education and experience
Job Type: Full-time
Pay: $19.
00 - $21.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* On-the-job training
* Paid time off
* Vision insurance
Experience level:
* 1 year
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
Ability to Relocate:
* Arbuckle, CA 95912: Relocate before starting work (Required)
Work Location: In person
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