The Gathering Inn is a versatile agency with multiple sites serving more than 200 homeless individuals, including men, women, and children, on a daily basis.
We have various locations spread across Placer County and have recently launched a new initiative in Sacramento County.
The Gathering Inn, through its comprehensive array of services and collaboration in the community, provides cost-effective and outcome-oriented services for people experiencing homelessness.
Come join a dedicated group of individuals making a real difference!
*As a Shelter Support Staff member you will play a vital role in providing support and ensuring a quality service to all guests of the organization in a compassionate and professional manner.
Objectives include supportive interaction with guests and co-workers, assessment of guests’ needs, and performance of all work duties as required.
*
*ESSENTIAL DUTIES AND RESPONSIBILITIES:*
* Uphold the Mission, Vision and Values of The Gathering Inn and maintain a guest-first mentality at all times.
* Ensure the smooth operation of the low barrier shelter, including intake procedures, bed assignments, and maintaining a safe, secure, and clean environment for residents.
* Respond to emergencies, mental health crises, or other critical incidents within the shelter.
Coordinate with emergency services and provide immediate support and assistance to ensure the safety and well-being of the guests and co-workers.
* Supervise guest activities and respond to all guest questions and concerns.
* Model positive, professional behavior for guests, including appearance and communication.
* Address any behavioral concerns that create disharmony, are against policy, or pose a safety risk in a calm, non-threatening manner.
* Must employ a range of de-escalation techniques to defuse tense situations, reduce aggression, and prevent escalation of conflicts.
* Maintain accurate and up-to-date records of guest’s interactions, services provided, incidents, and other required documentation in a timely, consistent manner.
* Document and notify management of guest concerns, potential workflow problems and/or any exceptions to policy that can impact program security.
* Work collaboratively with shelter staff, volunteers, and external service providers to ensure effective communication, coordination of services, and a holistic approach to supporting guests.
* Performs facility maintenance and cleaning.
(stocking pantry, sanitation, toilets, moving furniture/tents, vehicle checklist, etc.
)
* May be required to transport guests and/or belongings in large passenger van.
* Willingness to work outdoors in various weather conditions, including extreme temperatures, rain, or snow.
*QUALIFICATIONS/SKILLS:*
* High school diploma or equivalent.
* Knowledge of homelessness, poverty, mental health, substance abuse, and trauma.
* Ability to work effectively with diverse populations and individuals facing multiple barriers.
* Flexibility and adaptability to work in a dynamic and unpredictable environment.
* Basic computer skills for documentation and record-keeping purposes.
* Strong active listening and communication skills.
* Ability to remain calm and composed in high-pressure situations.
Job Type: Full-time
Pay: $21.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Evening shift
* Holidays
* Overnight shift
* Weekends as needed
Application Question(s):
* Are you looking for Full-time or Part time work?
License/Certification:
* CA Drivers License (Required)
Shift availability:
* Overnight Shift (Required)
* Night Shift (Required)
Work Location: In person
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