Front Desk Associate

We are looking to hire a front desk agent * *Shifts are 8 hours.
Must be available for the full 8 hours* * Must be available weekends and holidays.
*Job duties include but are not limited to:* * Checking guests in and out of the hotel.
* Ensuring guest satisfaction up to brand service standards * Learn and use the hotel's property management system and computer system.
* Answer guest inquiries regarding local activities, restaurants, special sites and directions * Resolving guest issues/complaints * Maintain a hospitable and friendly attitude with guests and hotel staff * Build guest loyalty by providing exceptional guest service * Make and modify hotel reservations * Ability to answer a multi line phone system * Learn about the hotel's layout, guestrooms, and amenities and be able to sell the hotel accordingly.
* Stand for up to 3 hours at a time * Business professional attire.
Job Types: Full-time, Part-time Pay: $15.
00 - $15.
50 per hour Expected hours: 40 per week Benefits: * 401(k) * Employee discount * Flexible schedule * Paid time off Schedule: * 8 hour shift Work Location: In person