Do you enjoy helping others, scheduling, organizing, have a great sense of direction and having most weekends and holidays off? If so then this job may be for you!
Paratransit, Inc.
is now accepting applications for a full-time Transportation Coordinator to provide assess and respond to customer inquiries regarding travel and trip planning options using an inventory of available services for various modes of transportation in the Sacramento Region.
Additionally the person in this position will teach individuals how to ride public transportation.
Employees in this position will be in the office 50% of the time and will travel to different sites 50% of the time using a company provided vehicle.
The schedule is Monday through Friday from 8:00 a.
m.
to 5:00 p.
m.
Typical duties:
Answers incoming call center telephone lines in a courteous and professional manner
Screens callers to obtain appropriate information needed for trip planning requests
Researches travel options most appropriate for the customer
Provides the customer with the proper information (phone numbers, schedules, types of travel, website information, time tables, routes, etc.
) to reach their desired destination
Uses appropriate software applications to access necessary information
Maintains detailed travel information database and library to work in conjunction with our trip planning systems
Providing one on one in person travel training and functional assessments of skills required to use regular public transportation
The minimum qualifications include, but are not limited to:
Knowledge of computer software required in completing assigned functions, including but not limited to, Microsoft Word, Power Point, Outlook, Google Docs, and Zoom.
Possession of a valid Driver’s License with no more than 2 points on driving record.
Work or Volunteer experience working with disabled individuals or older adults is a plus
Ability to hear, speak and communicate in person and by telephone
Ability to read handwritten and printed material and a computer screen
This job class also requires planning and organizational skills, problem-solving skills and the ability to work with others to accomplish assigned tasks.
Attention to detail.
Ability to learn and prepare comprehensive reports and grants.
Four years of office experience or call center experience is required.
COVID-19 vaccination and booster if eligible is required prior to first day of work.
Must be able to pass a background check and driving check
Salary:
The starting salary is $20 per hour.
This position includes a generous benefits package, including free Kaiser medical and MetLife dental for employee, low cost benefits for dependents, vision, chiropractic and life insurance, voluntary benefits, medical and dependent day care FSA accounts and 401k plan with an employer contribution after two years of service.
Medical and Dental benefits start the first of the months after 30 days of employment.
Application Procedures:
To apply, please click the link below.
Only completed applications will be considered :
https://workforcenow.
adp.
com/mascsr/default/mdf/recruitment/recruitment.
html?cid=cb684f64-30df-4dd9-ba06-02b893e1236a&ccId=19000101_000001&jobId=502758&lang=en_US&source=CC2
.
Applications are not available for pick up or drop off at Paratransit.
We are only accepting online applications at www.
paratransit.
org.
Resumes will not be accepted in lieu of our application.
Successful applicants must be able to show proof of eligibility to work in the United States in accordance with Department of Homeland Security regulations.
Please note all applications will be reviewed within four weeks from the date they are received.
If you have not been contacted by a member of our staff within 30 days from the date you submitted your application, you have not been selected for further consideration selection process.
Due to the large volume of applications received, Paratransit is not able to respond to telephone or in person inquiries from applicants regarding the status of their application.
This position will remain open until filled.
Paratransit, Inc.
, is an affirmative action, equal opportunity employer.
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