*FRONT OFFICE COORDINATOR*
*ABOUT US*
We are a music school in Sacramento dedicated to teaching music lessons that develop confidence and creativity.
We believe that music changes lives.
That’s why we say it’s more than just music here.
It’s a commitment to one’s “Self.
”
*OVERALL RESPONSIBILITY*
We are seeking TWO part-time strong customer service-oriented Front Office Coordinators for our growing music school that will serve as the first impression to our incoming students and families.
We would ideally like to offer this position to two people, splitting the workload and schedule as follows:
Monday-Wednesday 1PM-6PM
Thursday-Friday 1PM-6PM and Saturday 10AM-3PM
*DUTIES INCLUDE:*
* Answering the studio phone
* Scheduling in trial lessons
* Rescheduling makeup lessons
* Maintaining the studio email account and replying in a timely manner to all questions, inquiries, cancellations, and membership changes
* Greeting all clients, new or existing, promptly and cheerfully
* Checking trial students in and out; collecting assessments and uploading to their client profile; following up post-lesson to sign up for a membership
* Assisting with the coordination of our quarterly recitals
* Maintaining our client database
* Provide administrative support to staff members as needed: printing, making copies, keeping inventory of studio office supplies and putting in order requests when needed, and tidying the studio space daily.
*SKILLS REQUIRED:*
* Tech Savvy
* Independent learner
* Not easily overwhelmed by the learning process
* White-glove customer service and hospitality oriented
* Excellent written and verbal communication skills
* Outstanding follow-through
* Reliable and consistent
* Ability to multi-task with accuracy
* Highly organized and detail-oriented
* Quick learner and problem-solver
* Positive and energetic attitude
* Outgoing and confident
* Ability to “think on your feet”--Proactive vs.
Reactive
* Can handle moments of high stress with a calm appearance
* Patient
* Not afraid to ask questions or seek clarification when necessary
* Fantastic interpersonal communication skills and feels comfortable working as part of a team
* Professional (in dress, speech, and writing)
* Have a passion for music!
*PAY RATE*
* $15.
50 per hour
*ADDITIONAL INFORMATION*
* High School Diploma required.
Knowledge of music is preferred but not necessary.
* Proficiency in Google Suite (Gmail, Calendar, Docs, Sheets, and Forms), Microsoft Outlook.
Asana is a plus!
* Previous experience in a similar role is preferred
If this sounds like you, we’d love to meet you!
\*\*Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Part-time
Pay: $15.
50 per hour
Schedule:
* Day shift
Work Location: In person
Whatsapp
