Customer Service Representative (Sacramento)

Role Summary: The Customer Service Representative will report to the Customer Service Manager.
The individual will serve as a liaison between customers, associates, and staff at Easy Lift Door Co.
A successful candidate is a fast learner, meticulous, dependable, and adaptable with strong written & verbal communications skills.
A positive and team-player attitude is required.
The applicant must be comfortable and confident speaking on the phone.
Key Requirements: High School Degree or equivalent -Attention to detail - Fast learner – eager to take initiative -Must have exceptional customer service skills -Must have effective communication skills, both written and verbal -Unafraid to ask questions -Adaptable to change -Positive attitude -Be a team player communicates and operates well with other staff and management -Must be able to use a computer, possess email etiquette and basic knowledge of Microsoft Office Suites (Word, Excel, Outlook) Bilingual in Spanish is a plus! Job Responsibilities: -Answering phones -Answering/ Sending emails -Scheduling work orders -Creating Invoice’s and looking for PO’s -Collecting payments -Handling complaint’s and providing the appropriate solution -Handling mini project’s (section spreadsheets, COD list)