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Client Support Associate (6:00 AM to 2:30 PM)

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Posted : Tuesday, April 23, 2024 04:56 AM

Job Title: Client Support Associates (CSA) Semi-Outdoor Program: Roseville Road Shelter - Pallet Homes and Travel Trailers Location: North Sacramento Reports To: Site Supervisor(s) or Program Director FLSA Status: Non-Exempt Revision Date: December 2023 Full time shifts available - must be able to work on the weekends Summary: Roseville road shelter is a sanctioned place for anyone who is experiencing homelessness on the streets of Sacramento.
Working as part of a team, CSAs will monitor and direct the clients in all areas of the campus.
CSAs are responsible for keeping safety watch, day and night, and performing conflict resolution should issues arise.
CSAs are to build a rapport and trust with clients in hopes to get them the resources and services they need in hope to *end their cycle of homelessness!* The FSC Roseville Road Shelter is for adults 18 and over and the CSA staff will work mainly as lot attendants at various locations.
Essential Duties and Responsibilities: Specific duties may vary based on location and shift.
Other duties may be assigned.
* Monitor and facilitate all clients who come in and out of the facility, including security checks to make sure weapons and drugs and/or paraphernalia are not on-site.
* Monitoring and facilitating new clients to program rules and regulations.
* Direct activities of the clients while at the campus location.
* Keep safety watch day and night and lead conflict resolution should issues requiring intervention arise.
* Assist guests when needed.
* Escalate to Management’s attention any observed or suspected abuse and/or neglect of disabled individuals, dependent adults and elder/senior citizens.
* Help clients access stored possessions (if any) and process their exit from the facility as required.
* Distribute and serve lunch and dinner to clients on-site.
* Receive, process, distribute and store donation items received from the public.
* Performs facility cleaning and maintenance, which includes sanitizing and cleaning the common area(s), showers, pallet homes, and travel trailers cleanup.
* Regular, predictable attendance is required.
* Writes clear and legible daily activity logs and incident reports.
* Perform campus and client activity monitoring as assigned.
* Ability to get along and work effectively with others * Ability to work outdoors in varying weather conditions.
* Ability to walk in uneven terrain Supervisory Responsibilities: This job has no supervisory duties.
Job Type: Full-time Pay: $19.
00 - $20.
00 per hour Benefits: * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Holidays * Weekends as needed Application Question(s): * Are you looking for Part-Time or Full-Time? * Are you willing to work on the weekends? * Please provide a short answer on why you are interested in working with the homeless population.
(If you do not answer this, your application will be forfeited) * Please give a paragraph or two on why you are fit for the Client Support Associate.
(If you do not answer this, your application will be forfeited) * Did someone refer you to this job application? If so, please state their full name.
(If you do not answer this, your application will be forfeited) * Do you have any friends and/or relatives who work at First Step Communities? If so, please state their full name.
(If you do not answer this, your application will be forfeited) * Are you okay with First Step Communities verify your previous and/or current employment? (If you do not answer this, your application will be forfeited) * Do you have the ability to work on uneven terrain and be willing to work outside? (If you do not answer this, your application will be forfeited) * The Roseville Road Campus project is a 24/7, 365-day operation.
If we do move forward with your application, are you willing to work on holidays? (i.
e.
Thanksgiving, Christmas Day, New Years Day, Fourth of July, etc.
) (If you do not answer this, your application will be forfeited) License/Certification: * Driver's License or Government ID (Required) Ability to Relocate: * North Highlands, CA 95660: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : 3900 Roseville Road, North Highlands, CA

• Post ID: 9067899601


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