_*Call Center Agents needed for our dental call center!*_
* _*\*Full Benefits\**_
* _*Medical and dental*_
* _*Full Time employment*_
* _*Paid Time Off/Paid Vacation/Holidays*_
* _*Career Opportunities*_
* _*Room for Growth*_
* _*Paid Training*_
* _*Competitive Compensation*_
*\*\*THIS IS A FULL TIME ONSITE POSITION AT OUR FOLSOM, CA LOCATION.
THIS IS NOT A REMOTE POSITION.
\*\**
Here at Smile Time Dental and Make a smile Dental are a well established, fast paced and rapidly growing company that has been in business for 17 years with over 20+ dental offices throughout the Sacramento area.
We are seeking a well qualified, hard working, enthusiastic individual to join our amazing team.
As a Dental Call Center Agent , you will be the front lines of interaction with our loyal customers.
This is a fast paced environment and we need someone who can be on top of answering the high volume of incoming calls.
Someone that is very professional and friendly to provide excellent customer service experience.
We take pride of our excellent company culture and stability we provide as most of our employees have been with us for many years and now we are looking to add to that team and hopefully find someone who wants to take advantage of the growth opportunities that we provide within our company.
_*Specific Responsibilities:*_
* _Handle high volume of inbound calls from patients with the utmost care, requiring professional telephone etiquette and superb listening and problem-solving skills_
* _Making outbound calls to insurance companies and patients to obtain information, perform eligibility verification, request prior authorizations and resolve billing discrepancies_
* _Experience in eligibility, benefits and claims is preferred but not required_
* _Responsible for providing excellent customer service, insurance and billing support_
* _Excellent verbal and written communication skills_
* _Highly pro-active, goal oriented and motivated attitude_
* _Ability to enunciate and speak clearly_
* _High work ethics, common sense and good overall judgment_
*\*Bilingual in Russian, Ukrainian, or Farsi a major plus!\**'
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Work Remotely
* No
Job Type: Full-time
Pay: From $17.
00 per hour
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* Customer Service: 3 years (Preferred)
Work Location: In person