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Customer Service Representative/Warehouse Associate

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Posted : Sunday, August 25, 2024 09:32 PM

```Duties:``` - Provide exceptional customer service to clients via phone, email, and chat - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, pricing, and order placement - Resolve customer complaints or issues by investigating the problem and providing appropriate solutions - Upsell products or services to customers when applicable - Maintain accurate customer records and update information as needed - Collaborate with other team members to ensure customer satisfaction ```Qualifications:``` - Excellent communication skills in English (both verbal and written) - Fluent in Spanish is a plus - Proven experience in customer service or a related field - Strong phone etiquette and active listening skills - Ability to analyze customer needs and provide appropriate solutions - Sales experience is preferred but not required - Ability to work in a fast-paced environment and handle multiple tasks simultaneously If you are a motivated individual who enjoys interacting with customers and providing top-notch service, we would love to hear from you.
Join our team of dedicated professionals and take your customer service career to the next level.
Apply now! Job Type: Full-time Pay: From $16.
50 per hour Expected hours: 36 – 42 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * On-the-job training * Paid time off * Vision insurance Experience level: * No experience needed Shift: * 8 hour shift * Day shift * Morning shift Weekly day range: * Monday to Friday Work setting: * In-person Work Location: In person

• Phone : NA

• Location : 925 Fee Dr, Sacramento, CA

• Post ID: 9005527455


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