Posted : Sunday, August 25, 2024 09:32 PM
```Duties:```
- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order placement
- Resolve customer complaints or issues by investigating the problem and providing appropriate solutions
- Upsell products or services to customers when applicable
- Maintain accurate customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
```Qualifications:```
- Excellent communication skills in English (both verbal and written)
- Fluent in Spanish is a plus
- Proven experience in customer service or a related field
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Sales experience is preferred but not required
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are a motivated individual who enjoys interacting with customers and providing top-notch service, we would love to hear from you.
Join our team of dedicated professionals and take your customer service career to the next level.
Apply now!
Job Type: Full-time
Pay: From $16.
50 per hour
Expected hours: 36 – 42 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* On-the-job training
* Paid time off
* Vision insurance
Experience level:
* No experience needed
Shift:
* 8 hour shift
* Day shift
* Morning shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Work Location: In person
• Phone : NA
• Location : 925 Fee Dr, Sacramento, CA
• Post ID: 9005527455
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