We are a fast-growing business consulting firm taking over the Sacramento area and looking for the next great addition to our Customer Service Representative Team.
Our company made more than a splash in our drive for pure success.
With both recent and upcoming expansions, we are expanding our Customer Service Representative team to ensure guaranteed support for our clients and staff.
As the Customer Service Representative, you will determine eligibility, process orders successfully, and build reliable, trusting relationships with those wishing to move forward with the products and services recommended.
At the heart of every interaction, we aim to provide a level of service that goes well beyond our customer's expectations.
We firmly believe that all customers should feel heard and appreciated.
The same goes for our employees, which is why we support all of our Customer Service Representatives professionally and personally.
We have our eyes set on finding a determined Full Time Customer Service Representative to grow infinitely within our firm.
We pose the question, are you ready for that next big challenge in your career? If so, our Customer Service Representative role is the ideal career path for you!
*The Customer Service Representative Role Must:*
* Understand each consumer needs and tailor unique solutions reinforcing the benefits of our service, product offerings, and enrollment process to drive sales
* Act as the primary point of contact for all new customers during the order and setup process
* Building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and comprehensive knowledge of our client's services
* Communicate with customers with a high level of empathy and sincerity and process orders quickly and efficiently
* Manage sensitive customer information and adhere to all compliance standards related to servicing and enrollment practices
* Use provided resources and sales tactics to identify custom solutions and anticipate customer needs in our commitment to maintaining the first point of contact resolution
* Meet and exceed performance standards set by Management that include customer survey results, sales rates, quality goals, compliance regulations, and productivity targets
*We'll Be Looking For Our Customer Service Representative To Have:*
* Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
* Proven success in a customer service and consultative sales environment
* Ability to work cohesively with the Sales and Customer Service Representative teams to achieve common sales targets
* Passion for people and developing genuine relationships
* Enjoys a fast-paced (fun) working environment
* Reliable and able to work flexible full-time hours
* Intelligent, mindful, and humble
Job Type: Full-time
Pay: $600.
00 - $1,100.
00 per week
Benefits:
* On-the-job training
* Professional development assistance
Experience level:
* 1 year
Shift:
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
Work Location: In person
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