We’re thrilled that you are interested in joining us here at the Amynta Group!
The CUSTOMER SERVICE REPRESENTATIVE for the Commercial Auto team is responsible for assisting agents with inquiries regarding their policies, including status updates, billing issues, pending changes, binding policies, and more.
Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions.
Maintains a continual working knowledge of our products, services, and promotions.
Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues.
Researches, responds to, and resolves customer issues in a timely fashion.
Retrieves information from company systems (based on customer inquiry) and communicates information back to the customer in a clear and educated manner.
Responsible for binding and issuing new business policies.
To help to support the underwriters with various ensemble of responsibilities.
Experience working and interacting with across multiple departments, businesses, and companies.
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation.
The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation.
A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity.
The Company will accommodate a candidate to the point of undue hardship.
Please inform the Company's personnel representative if you require any accommodation in the application process.
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