Posted : Saturday, December 09, 2023 11:36 AM
We are seeking a *Customer Service Associate *to join our team! This is in person position working in retail with our team.
You will be responsible for helping customers by providing product and service information and resolving technical issues.
We are a team oriented company and you will be working with others to provide the best customer service.
*Responsibilities:*
* Handle customer inquiries and complaints
* Provide information about the products and services
* Troubleshoot and resolve product issues and concerns
* Document and update customer records based on interactions
* Develop and maintain a knowledge base of the evolving products and services
*Qualifications:*
* Previous experience in customer service, sales, or other related fields
* Ability to build rapport with clients
* Ability to prioritize and multitask
* Positive and professional demeanor
* Excellent written and verbal communication skills
Job Type: Full-time
Pay: $18.
00 - $24.
00 per hour
Benefits:
* Flexible schedule
Experience level:
* No experience needed
Shift:
* Day shift
Weekly day range:
* Weekends as needed
Work setting:
* In-person
Education:
* High school or equivalent (Required)
Work Location: In person
• Phone : NA
• Location : Sacramento, CA
• Post ID: 9074404028
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