STAFF SERVICES MANAGER I

This position is Hybrid and eligible for telework up to three days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required.
The successful candidate must reside in California upon appointment.
Under the general direction of the Staff Services Manager (SSM) II, the Staff Services Manager (SSM) I in the Office of Human Resources (OHR), Classification and Certification (C&C) and Contracted Human Resources (CHR) units, serves as a first line supervisor for a small group of staff responsible for performing a variety of complex human resource related analytical duties for assigned DGS programs and client agencies.
This position is also responsible for independently performing the most difficult or sensitive human resources related work in accordance with applicable laws, rules, regulations, and Department of Human Resources (CalHR), State Personnel Board (SPB), and DGS policies and procedures.
This position will promote and be accountable for customer satisfaction, quality service, and will initiate and or make recommendations that promote innovative solutions to meet customer human resources related needs.
This position is designated under the Conflict of Interest Code.
The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests.
The appointee is required to complete Form 700 within 30 days of appointment and once per year.
Failure to comply with the Conflict of Interest Code requirements may void the appointment.
You will find additional information about the job in the Duty Statement.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-405004 Position #(s): 306-271-4800-002 Working Title: Human Resources Manager - Telework Option Classification: STAFF SERVICES MANAGER I $6,563.
00 - $8,153.
00 # of Positions: Multiple Work Location: Yolo County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 a.
m.
– 5:00 p.
m.
Work Week: Monday – Friday Department Information The Department of General Services’ (DGS) Core Values and Expectations of Supervisors and Managers are key to the success of the Department’s Mission.
That mission is to “Deliver results by providing timely, cost-effective services and products that support our customers.
” DGS managers and supervisors are to adhere to the Core Values and Expectations of Supervisors and Managers, and to exhibit and promote behavior consistent with those values and expectations.
Department Website: https://www.
dgs.
ca.
gov/dgs/home.
aspx Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/12/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).
SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Application Packages may be submitted electronically through your CalCareer Account at www.
CalCareers.
ca.
gov.
When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of General Services Attn: Recruitment & Exam Services Unit P.
O.
Box 989052 West Sacramento, CA 95798-9052 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of General Services Recruitment & Exam Services Unit Office of Human Resources 707 3rd Street, Lobby West Sacramento, CA 95605 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application.
Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.
CalCareers.
ca.
gov.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional.
It may be included, but is not required.
Statement of Qualifications - All interested applicants are required to submit a completed Statement of Qualifications (SOQ) with the application.
The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing.
The SOQ must be submitted separately, typed in 12-point Arial font no more than two pages, single spaced.
Your SOQ must be titled "Statement of Qualifications - RPA 25655", contain the following questions, and your response.
A Resume or Cover Letter does not substitute for the SOQ.
1.
Describe your experience leading, training, and/or coaching staff on human resources related tasks.
2.
Describe how you communicate difficult or complex information to stakeholders with varying levels of understanding of HR topics.
Include a specific example.
3.
Describe your experience with employee classification and pay, recruitment and selection, and/or performance management.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.
The request should be made at the time of contact to schedule the interview.
Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: -Experience analyzing, interpreting, and applying personnel laws, policies, and processes.
-Demonstrated experience overseeing the work of subordinate professional staff performing and administering human resources activities.
-Demonstrated experience working cooperatively with control agencies to meet organizational needs.
-Ability to effectively resolve complex operational issues.
-Experience developing and implementing human resources policies and practices across multiple locations.
-Experience handling multiple courses of action simultaneously.
Benefits There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include: Medical Benefits, including health, dental, and vision insurance Paid Holidays and leave Defined benefit retirement program Savings Plus Program (401(k), 457) Commute Program Employee Wellness Program Employee Assistance Program Medical/Dependent Care Reimbursement Accounts Click here to view all the benefits available to state employees! Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.
dgs.
ca.
gov/dgs/home.
aspx Hiring Unit Contact: Kristin Pagenkopf (279) 799-4259 Kristin.
Pagenkopf@dgs.
ca.
gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact: EEO Main line (916) 376-5127 DGSEEO@dgs.
ca.
gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Reporting Location Department of General Services 707 3rd Street, 7th Floor West Sacramento, CA 95605 Please specify RPA #25655-OHR and JC # 405004 on your state application.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place.
Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.