Description: WHO WE ARE
At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community.
This passion extends from the exceptional care we provide to our underserved patients in Sacramento/Yolo County in our 11 health clinic locations and our 4 state-of-the-art Health On Wheels (HOW) mobile medical program.
Elica Health Centers is a Federally Qualified Health Center (FQHC) thanks to our hardworking Elica family.
Become a part of a team where every day is an opportunity to make a positive impact in your community!
WHAT YOU'LL DO
Summary
The Resource Center Coordinator works independently with patients using Resource Center materials and outreach materials and provides general support to patients and visitors as needed.
Resource Center Coordinator serves as the face and voice of the Elica Resource Center (ERC), bridging the gap between the resources and the community.
Essential Job Functions
? Assist Resource Center visitors;
? Assist Elica patients in navigating when they encounter difficulties and questions after appointments;
? Working with visitors and patients to inform them about their opportunities (information on social and community programs, as CHDP, EWC, Medi-Cal, EBT, etc.
);
? Assisting patients in removing barriers to their information;
? Assisting new immigrants in removing barriers to their information;
? Maintain confidentiality regarding patients’ personal information;
? Attending Outreach events as needed;
? Perform other related duties as assigned.
Requirements:
Education and Experience
AA degree required and 1 year of related work experience in a primary care office or FQHC preferred
OR a High School Diploma (or equivalent) and 2 years of related work experience in a primary care office or FQHC
Current CPR and First Aid certification required.
Bilingual in English and one of the following languages: Spanish, Russian, Arabic, Cantonese, Mandarin, Farsi, Pashto, ASL.
Proficiency including use of email, Microsoft Word, Excel, Google Workspace products
Previous experience with EHR systems, preferably OCHIN EPIC and PointCare systems highly preferred
Essential Skills/Abilities
? Ability to multitask;
? Ability to follow directives;
? Skill in maintaining medical documentation;
? Professional demeanor and appearance;
? Efficient with time management;
? Experience with coordinating between different medical departments;
? Required fluency in Spanish or Farsi/Dari o Russian/Ukrainian.
Physical Requirements
The work environment is characteristic of normal office conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit; use hands to handle or lift.
The employee is occasionally required to stand; walk; and reach with hands and arms.
The employee must occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
The employee must also possess hearing and speech to communicate in person and over the phone.
The noise level in the work environment is usually quiet.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Requirements
Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
Our Benefits
Medical: Two options with Kaiser or Western Health Advantage
HRA Plan: Company funded Health Reimbursement Arrangement to help pay for out-of-pocket costs related to medical coverage
FSA Plans: Elica offers 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
Dental: Kansas City Life DPPO
Vision: VSP Choice Network
Basic Life and AD&D Insurance – Company paid
Supplemental Life and AD&D options
Sick time, Vacation and Paid Holidays.
403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting.
Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources.
Tuition Reimbursement program and CME/CEU program.
Salary
$19.
00 - $24.
70
Whatsapp
